Delivery information

We use Royal Mail Services. Tracking options are available at checkout.

Shipping starts at £3.50 and will be calculated and shown at checkout before you complete your order. Shipping is tiered depending on the weight of your total order.

We aim to dispatch orders within 1-3 working days, when orders are received before 2.30pm.

While we aim to make sure orders are dispatched before this, we cannot be responsible for the delivery network, once your item leaves The Suffolk Candle Company. For any delivery issues please contact

The following postcodes may take an extra day or two to arrive.

Highlands – AB30-38, AB44-56, FK17-99, G83, IV, KW1-14, PA20-49, PA60- 78, PH15-26, PH30-444, PH49-50. Islands – HS, IV, KA27, KA28, KW, PA20-49, PA60-78, ZE
Northern Ireland
All BT postcodes available to BT 1-17
Channel Isles Jersey addresses, Guernsey and Alderney.
Isle of Man
Scilly Isles

If you have any problems with your delivery please advise us as soon as possible so we can investigate and resolve –